Privacy Policy

1. Introduction

GovConTrack ("we," "us," or "our") operates the govcontrack.org platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

• Account data: name, email address, company name, job title.
• Usage data: pages visited, features used, actions taken within the platform, timestamps.
• Contract & opportunity data: documents and records you upload or create inside GovConTrack.
• Payment data: billing information processed by Stripe (we do not store raw card numbers).
• Communications: emails and messages you send to us.

3. How We Use Your Information

• Provide, operate, and improve the GovConTrack platform.
• Process payments and send billing notifications.
• Send product updates, security alerts, and administrative messages.
• Respond to support requests.
• Analyze usage patterns to improve features (aggregated, not sold).

4. Third-Party Services

We rely on the following sub-processors:

• Base44 — application hosting and backend infrastructure.
• Supabase — database and file storage.
• Stripe — payment processing.
• systeme.io — email marketing and lead management.
• SendGrid — transactional email delivery.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.

6. Your Rights

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and associated data.
• Portability: Request an export of your data in a machine-readable format.
• Opt-out: Unsubscribe from marketing emails at any time.

To exercise any of these rights, email privacy@govcontrack.org.

7. Cookies

We use essential cookies required for authentication and session management. We do not use third-party advertising cookies.

8. Contact

Questions about this policy? Contact us at privacy@govcontrack.org or visit our contact page.